Frequently Asked Questions
General Questions
What services does your company provide?
We provide Website Designing, Digital Marketing, Software Development, SEO, and IT Consulting.
Where is your company located?
Our head office is in Auckland, New Zealand, with a branch in India.
Do you offer international services?
Yes, our services are available worldwide through online collaboration.
What are your business hours?
Monday to Saturday, 9:00 AM to 6:00 PM (IST/NZT).
How can I contact support?
You can contact us via email, phone, or live chat on our website.
Pricing & Payments
Do you offer free consultations?
Yes, the first consultation is free.
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Bank Transfers, and PayPal.
Do you offer installment plans?
Yes, for large projects we provide milestone-based payments.
Technical & Services
How long does it take to build a website?
A basic website takes 1–2 weeks, while complex projects may take longer.
Do you provide domain and hosting services?
Yes, we assist in purchasing and managing domain & hosting.
Do you provide after-project support?
Yes, we provide 3 months of free support after project delivery.
Can you customize existing websites?
Yes, we redesign and customize existing websites.
Security & Policies
How do you ensure data security?
We use SSL, encryption, and secure servers for client data.
What is your refund policy?
Refunds are available only if the project has not been started.
Do you sign an NDA (Non-Disclosure Agreement)?
Yes, we provide NDAs to protect client privacy.
Don’t get any?
Our support team will assist you
